How Motorcycle Transport Works

If you've never used a motorcycle transport service before, it can be difficult to know exactly what happens once you've arranged the collection.

You provide the collection and delivery details, then a van arrives to collect a motorcycle that you might have owned for years, or just bought from someone you've never met. The process is straightforward, but the way a motorcycle is loaded, secured and transported matters.

This guide walks through what happens from the initial booking to delivery, including how Ark Road Recovery handles motorcycles that will not start or roll.

1. What we need to know before the van sets off

A booking starts with a few details: where the motorcycle is, where it's going, whether it starts and rolls, and how soon it needs to move.

The condition of the motorcycle affects the loading equipment required, while access at either end can affect how the collection and delivery are carried out. A narrow driveway, restricted parking or a motorcycle stored somewhere awkward to reach can all make a difference.

The clearer the information is upfront, the easier it is to plan the job and arrive with the right equipment.

For more detail on what to arrange before collection, see our guide on How to Prepare Your Motorcycle for Transport.

2. Loading a motorcycle that runs and rolls

If the motorcycle starts and can be ridden or rolled under its own power, it can be loaded using the low-angle ramp.

The shallower approach makes loading more controlled and avoids the need to deal with a steep change in angle while moving the motorcycle into the van.

Once the motorcycle is inside, it is held upright and secured before the loading process is complete.

3. Loading a motorcycle that won't start or roll

A motorcycle that won't start can still be collected. What changes is the loading method.

If it can still roll, even without the engine running, it can be moved using the winch rather than its own power.

If it cannot roll at all, whether because of a seized wheel, flat tyre or damaged wheel, a skate can be positioned underneath it using a small jack. Once the motorcycle is supported by the skate, it can be moved and loaded without needing to start, roll or steer under its own power.

Let us know the motorcycle's actual condition when you enquire. It changes which equipment we bring, not whether we can collect it.

4. Secured for transport

Once the motorcycle is in the van, it is held upright and secured using appropriate straps and loops.

Cushioning can be added wherever a strap or part of the van could otherwise come into contact with paintwork or bodywork.

Because the van is fully enclosed, the motorcycle is not exposed to rain, grit or road spray during the journey.

5. Arrival and delivery

At the other end, the process runs in reverse.

A motorcycle that is running and able to move under its own power can be unloaded normally or with assistance from the winch. A non-runner can be unloaded using the skate where required.

You do not need to be present at either end in person. If someone else is releasing or receiving the motorcycle on your behalf, tell us when you book and we'll work from the arrangements you've provided.

If you've bought the motorcycle from a private seller, our guide on Buying a Motorcycle from a Private Seller? How to Get It Home covers the additional things worth considering before collection.

6. Frequently asked questions

Do I need to be present when the motorcycle is collected?

No, not normally. The motorcycle can usually be collected directly from the seller or another agreed location, provided the arrangements are clear. Let us know who will be available at collection when you book.

Do you cover collections outside Glasgow?

Yes. We're Glasgow-based and cover Glasgow, Edinburgh, Lanarkshire, Ayrshire and Stirling regularly, with the rest of Scotland by arrangement.

Ready to book a collection?

Call 07542 798138 with your pickup and delivery details, the motorcycle's condition, and how soon you need it done.

See our motorcycle transport service for planned collection and delivery, or our motorcycle recovery service if it's a breakdown.

If you're preparing a motorcycle for collection, our guide on How to Prepare Your Motorcycle for Transport covers the information and arrangements worth checking before the van arrives.